\## \*\*+ What are the cost of your products and packages?\*\* Our pricing and our packages are outlined on our website on the \[“Pricing” page.\]\[2\] When reviewing them, keep in mind that HDR merging, post-processing, and blue sky replacement are all included in our pricing. \[2\]: https://justlistedphotos.com/pricing We are available to discuss our packages and products with you, help you evaluate the options, and answer any questions you may have. Just give us a call! ## \*\*+ What is high dynamic range (HDR)?\*\* This is the photo technique that we utilize in all of our packages. Each time the photographer shoots a photo, he or she is actually capturing seven to nine images. Those images are merged in the editing process to create one beautiful image in which all planes are properly exposed for and in sharp focus. So, picture a kitchen shot…. In the foreground, the gorgeous grain of the granite countertop will be in focus. In the background, the expansive lake view and trees outside the kitchen window will also be in sharp focus. HDR closely emulates what the human eye sees, so it’s naturally pleasing to the viewer. Every photo we deliver is HDR. We feel it is the only way to properly capture real estate listings. ## \*\*+ How do I schedule a shoot?\*\* Call or text us at \*\*\[(678) 822-8501.\]\[3\]\*\* We will answer or return your call or text and speak with you personally about your listing and its marketing needs. We will help you select a package, schedule the appropriate photographer, and give you important information about what to expect before, during, and after the shoot. An optional online \[request a shoot form\]\[1\] is available on our website for your convenience. We use this to gather all of the relevant information so that we can be prepared and efficient when we call you to schedule. \[1\]: /schedule-shoot ## \*\*+ How quickly can Just Listed Photography get to my listing?\*\* We work hard to have availability to photograph your listing within 0 to 3 days of the time you place your order if possible. Of course, our workflow varies, so call for more details. ## \*\*+ Why invest in professional photos, videos, and tours for your listings?\*\* In today’s competitive and sophisticated real estate market, your photos, videos, and virtual tours are without a doubt your first showing. Quality images are essential for effectively attracting buyers to your listings, and for branding yourself as a professional and successful Realtor. Photos taken with low-quality cameras or cell phones are no longer acceptable to the home buyers of today. Research shows that listings \*\*with professional photos generate 61 percent more views than listings with agent-taken photos.\*\* Listings marketed with video \*\*generate 4 x the inquiries\*\* of listings marketed without video. ## \*\*+ Does the Realtor® or the seller pay for the services?\*\* This is entirely up to both parties. Realtors® run their businesses the way that makes sense for their business. Not all of them provide professional photography for listings, in which case the seller can. \*\*Please keep in mind that you are not purchasing the photos and video’s. You are purchasing a license to use these photos and videos for the sole purpose of marketing the current sale of the property. The licensing for the use of these photos expires when the listing agreement ends. The photos may not be sold or licensed to any other person or entity by anyone other than the photographer. ## \*\*+ Will the photographer help me stage the home?\*\* To get the best possible photos. We ask that you work with the seller to ensure that the Home Preparation Checklist steps are followed as closely as possible before the shoot, but we are happy to help with a small amount of last minute staging and de-cluttering. The photographer will not be able to move or handle anything of great value, though. ## \*\*+ Do you still shoot if the weather is bad?\*\* Depending on current weather at time of shoot. If it’s overcast, or breaks in rain, we still shoot and get great results. With still photos, we always replace the gray sky with a blue sky when it is needed at no additional charge. And, because we only shoot HDR photos, we can enhance the light and reduce shadow as needed in the editing process. Post-production techniques also help mitigate the negative impact that rain has on your marketing schedule (and your nerves!). Most of our Realtor clients contact us to schedule a shoot “asap!” and would like to get photos on MLS right away. Typically, your sellers are anxious to get the process moving. From a sales perspective, it’s best to take advantage of that momentum. Post-production techniques allow us to cancel fewer shoots and get you your photos faster. Here’s our protocol: If the weather is questionable, the photographer will generally call your mobile number about an hour before the shoot. (We wait until this time to get as accurate a read as possible on the radar. As Georgia weather is quite unpredictable!) Based on the radar and the circumstances, we will make a call about whether to shoot. Please keep in mind that if you wish to cancel or re-schedule, we require you do so by 5pm on the business day before the shoot. A cancellation or re-schedule after this deadline will incur a \*\*$50 cancellation fee.\*\* These fees compensate our photographers for reserving their time for your shoot. ## \*\*+ How do I pay?\*\* Payment for whatever packages you choose will be due at time of serivce. The photographer will take payment by credit card or debt (using square) in the field after the shoot is complete. Or you can pay via Venmo or Zelle. We do not accept cash as a payment method. We do not accept checks. ## \*\*+ What do you do in the editing process? will you “photo-shop” out undesirable features, or add items in editing?\*\* In the editing process, we merge approximately 5-7 images to create the HDR image. We can enhance the light and reduce (but not completely eliminate) shadow. We lighten and brighten or increase contrast as needed. We take out gray or overly-cloudy skies and add in a beautiful blue sky (no extra charge to you!). \*\*We do not “photo-shop” items in or out.\*\*. Our affordable prices are based partially on this industry-standard practice and on the labor involved in editing our real estate photography products. We do sometimes get requests to edit out discolorations, rust stains, dirt or debris, etc. Because this is not something that we do, preparing the listing in advance of the shoot is critical to getting the best results possible. We also sometimes get requests to add green grass where there is none, remove power lines, remove a damaged section of fence, or similar requests. We do not include this as part of our services or pricing. ## \*\*+ Can I (or my seller) request edits to the full-motion walk-through videos you produce?\*\* Our HD walk-through videos follow a pre-set format. We’ve developed it based on lots of trial and error and a keen awareness of real estate marketing best practices. Here is our essential formula: \*\*Regular HD Walk Thru videos:\*\* 1) Ground level front exterior pans; 2) Interior of home, covering all or some rooms; 3) ground level back exterior. Take a look at our sample videos on this website and on our Facebook page to see what the product will look like when delivered. It may also be wise to review them with your seller so he or she knows what to expect as well. If minor changes are requested, we are happy to incorporate them when feasible. For example, if you’d like to remove a clip of a closet… or take out one of our speed ramps\*, those kinds of changes are often things we can accommodate, based on workflow restrictions if applicable. \*Speaking of speed ramps… we love them! We use them to move the viewer quickly to the most compelling parts of the home, and to make the video run-time shorter (which is a well-established best practice). We also feel they add a polish to the production elements of the video. \[1\]: /pricing \[3\]: tel:+16788228501 \[3\]: /contact-us
Copyright for all photos and videos are owned by Just Listed Photography, but a usage license is provided upon payment with all properties to be used according to local MLS rules for the life of the current listing. What this means is that the photos cannot be used by a third party unless a separate usage license is purchased. They may NOT be used by another agent if listing agreement has expired.
Please check out our home prep page for best info. Many clients find it helpful to share our home prep tips link and our checklist with their sellers. Following these guidelines helps to achieve the best results possible.
If you must cancel or re-schedule, we require you do so by 5pm on the business day before the shoot. A cancellation or re-schedule after this deadline will incur a cancellation fee of $50 These fees compensate our photographers for reserving their time for your shoot.
We always prefer that the Realtor attend the entire shoot.
Our photographers are experienced with selecting angles that enhance the best qualities of a real estate listing. They have photographed hundreds of homes and bring extensive training and experience to the shoot. However, many elements of listing photography are subjective. As the Realtor, you are the expert on the features and attributes of the particular property, and you are familiar with the expectations of your client, the seller.
Being onsite gives you an opportunity to communicate to the photographer any specific preferences you have or shots you have in mind. Otherwise, we’ll use our best professional judgment and will take the photographs that we believe best market the property.
IMPORTANT: Please keep in mind that we do charge full price (whatever package was needed) for return trips, so please be sure to communicate any of your preferences.
When we are shooting community amenities along with the listing, it is especially important for the Realtor to attend. There is a good deal of subjectivity in what you’d like shot, and there may be amenities that are not visible to the photographer, who may not know the community as well as you do. Plus, some community amenities cannot be accessed without a Realtor. Finally, there are occasions when we arrive at an amenity (like a gym or pool) and there are people there, so we cannot shoot (for legal reasons). If the Realtor is present, he or she may choose to ask the people to leave the shot briefly.
It varies based on factors like the home’s size, how well-prepared the home is, etc., but generally a basic package shoot will take about one to two hours (again depending on size of home) . A video package shoot varies also but will take anywhere from 2-3 hours. During this time, we ask that you ensure we have full access to the home. Sometimes circumstances (weather, or unexpected cars or trucks parked outside, for example) dictate that we must start inside first, or sometimes we have to start outside first.
We Strive to deliver all photos next day (99% of time this happens), but we guarantee that your photos will be delivered to you via email within two business days. If you haven’t received your images by 3pm on the second day, please get in touch with us immediately to make sure payment has been processed successfully and we have the appropriate contact information for you!
Processing and editing our HD Walk thru videos generally takes 2 business days.
If you have questions about downloading our photos for the first time, or anything else regarding access to your photos and video. Please give us a call! We are happy to help.